Start, Stop, or Transfer Service

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Need to Start, Stop or Transfer Service?

Existing Customers
Register and Login to make an online request to start, stop or transfer service to ​a home in our service territory. Using our Online Account Services helps us expedite your service request. You can also call our customer service center at 800-548-3679 and one of our customer service representatives will assist you. Please verify that your email address and daytime phone number are correct so we may contact you regarding your request.

New Customers
Please call customer service at 800-548-3679 and a friendly customer service representative will assist with your request to start new services.

Please DO NOT use our online forms if:

  • You need service within the next two business days; or
  • Your service has been disconnected because you have not paid your Intermountain Gas bill.

Instead, please call our Customer Service Center. Treasure Valley customers can call 208-377-6840. For all other areas call 800-548-3679. We are available to take your calls from 7:30 A.M. – 6:30 P.M., Monday through Friday.

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