Intermountain Gas is a regulated utility under the jurisdiction of the Idaho Public Utilities Commission (IPUC). The rates customers pay are approved by the IPUC. When the costs of providing safe and reliable natural gas service exceed what customers are paying in rates, ​Intermountain Gas files a rate increase request with the IPUC.

Requested increases are the result of additional costs necessary to maintain a safe and reliable system; upgrade aging infrastructure and technology; meet growing demand; and compliance with state and federal regulatory requirements, such as environmental mandates.

The company does not have authority to change rates without approval by a state regulatory commission.