View your current IGC bill IGC Direct Enrollment and Login Existing customers can add or change their service. New customers can sign up for gas service. Customers can stop service on an existing account. View your account history
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Online Account Services (Start Service, Stop Service, View Bill, View History, Update Account).

Find answers to common questions about our billing and payment practices.

Quick answers to questions about starting or stopping service, your bill, other IGC services, and safety.

Energy solutions can show you how to save energy AND save money with natural gas.

Find answers to common questions about natural gas safety and numbers to call in case of an emergency.

Here you can find helpful links to information about natural gas and our website.

Information about Intermountain Gas including employment opportunities, press releases, and our service area.

Click here to make contact with us by telephone, by standard mail, visit one of our offices or send us an email.

 


Contact Us
Intermountain Gas Company is here to answer your questions. You may contact us by telephone, by standard mail, or through our website.

Please do not use email if you have an emergency such as:
  • Gas Odor
  • Gas Leak
  • Possible Carbon Monoxide Symptoms
  • Line Break


Customer Service Telephone Numbers

To apply for new gas service, turn off existing service, learn about payment assistance plans, or get answers to any other non-emergency questions, please contact our Customer Service Center 7:00 a.m. through 7:00 p.m., MST, Monday - Friday. Or use our email form for common questions and requests.

Customer Service Center
7:00 A.M. - 7:00 P.M.
Monday - Friday

Boise/Treasure Valley   377-6840
All Other Areas   800-548-3679
 
24/7 Self Service
Try our self service anytime 7 days a week, pay your bill, request a payment extension, access your account balance, and request a copy of your bill or two year history. Have your 12-digit gas account number and the last 4-digits of your TAX ID or social security number when you call.
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Emergency Telephone Number

If you smell natural gas or have another emergency, please call the number below. This number is available 24 hours a day.

Emergency Telephone Number
All Emergency - 24 Hour Response - 877-777-7442

 

If you need to contact the Intermountain Gas Company office nearest you, or need information about sales in your area, the numbers listed below are available 8:00 a.m. to 5:00 p.m., Monday through Friday.

Local Office / Sales Numbers

Nampa/Payette 468-6700
Parma/Homedale/Wilder 337-5595
Boise/Mtn. Home/Glenns Ferry 377-6839
Bruneau 377-6839
Twin Falls 737-6300
Hailey 578-7000
Burley/Paul/Rupert/Declo 1-800-548-8771
Pocatello 637-6400
Aberdeen 397-7170
Idaho Falls 542-6600
Soda Springs 637-6400 

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Digging equipment can easily damage underground gas lines. To prevent potentially dangerous line breaks, make sure you know where gas lines are located before you start digging. Intermountain Gas Company will come to your site and mark your gas line at no cost to you. You can call anytime, but please call two days before you plan to start digging.

Statewide Line Locations (Digline)
Call: 811

For more information about the Digline program, you can view the Digline Web brochure here or download the Digline brochure as a .pdf file. (If you don't have the Acrobat reader, you may download it from Adobe's website.)

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Mailing Addresses

Payments:

Intermountain Gas Company
PO Box 64
Boise, ID 83732-0064

Correspondence:

Intermountain Gas Company
PO Box 7608
Boise, ID 83707

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Intermountain Gas Company Office Locations

**NOTE: Offices are not open to the public. Night drops are available for payments.

Boise Office

555 South Cole Road
Boise, ID 83709

Nampa Office
2921 Caldwell Blvd
Nampa, ID 83651

Twin Falls Office
687 Blue Lake Blvd. N
Twin Falls, ID 83301

Hailey Office
220 South River St
Hailey, ID 83333

Soda Springs Office
169 W 2nd S
Soda Springs, ID 83276

Pocatello Office
12584 W Tyhee RD (Chubbuck)
Pocatello, ID 83202

Idaho Falls Office
1527 Hollipark
Idaho Falls, ID 83401

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