Your Gas Meter Needs Our Attention


Encoder Receiver Transponder Replacement Project

Intermountain Gas Company will be exchanging the original ERT (encoder receiver transmitter) located on your gas meter with a newer updated version. This ERT replacement project will begin in May and will continue throughout the year. A current list of locations being worked will be posted here on our website.

  • There is no reason to contact Intermountain Gas, but if you receive a door hanger, please call the toll free number located at the bottom of the hanger.
  • This essential upgrade will provide the technology needed to continue collecting accurate meter reads.
  • Trained subcontractors, Southern Cross and Itron, on behalf of Intermountain Gas, will be performing the upgrades and will be wearing badges for identification purposes. They will go directly to your gas meter to do this simple hardware exchange.
  • Please help subcontractors gain safe and easy access to the gas meter by making sure all debris is clear around the meter. We will need at least two feet of clearance around the meter to provide visibility and access for routine work and in case of emergency.
  • Installation is free and should take less than 15 minutes, without interruption to your gas service.

The Intermountain Gas team thanks you, in advance for your assistance and cooperation.

Identify an ERT Technician Contractor

Intermountain's ERT contract partners (Southern Cross and Itron):

  • Wear one of these two configurations of safety attire.
  • Wear Southern Cross identification badges on a lanyard around their neck.
  • Enter fenced and un-fenced portions of property if necessary to access the gas meter.
  • Have an information sheet available with details about the ERT project for customers.

 


Shirt and High Visibility Vests of ERT Technicians and Contractors
 

 

ERT Project Work Area

ERT replacement work includes the areas indicated in the map below.


    Intermountain Gas Company | Itron | Southern Cross

    ERT FAQ

    How Does AMR work?
    AMR systems involve attaching a small device (ERT) to the meter to record consumption, encode the information, and then transmit the information to remote data collectors using a low-level radio frequency
    What is an ERT?
    ERT is an acronym for Encoder Receiver Transmitter, a device that fits behind the faceplate of a standard gas meter. An ERT is a computerized measuring and encoding device with a built-in radio transmitter. The ERT records usage, encodes the information, and then transmits the information to a data collection device using a low-level radio frequency. Once installed, our meter readers will simply drive down your street to read your meter electronically, rather than having to come into your yard to read it. Safer, faster, more accurate – it’s a win-win situation!
    Why does the ERT need to be exchanged on my meter?
    There are several reasons we are exchanging the ERT. The current ERT is more than 10 years old and in order to maintain our equipment with the advanced technology provided to our system, we are replacing the ERT’s with a newer model. This will ensure that we continue to provide accurate reads throughout our system, and will offer a stronger signal to facilitate an easier read. The battery life will last longer on the newer version, which will avoid unnecessary problems.
    When will the new ERTs be installed in my neighborhood?
    We will be installing ERTS throughout our service territory over the next year. Intermountain Gas will let you know when we will be working in your area through a bill stuffer. Areas currently being worked in Boise are displayed in red and blue on the map.
    Who will be installing the new ERT’s in my neighborhood?
    Trained subcontractors from Southern Cross and Itron will be working on behalf of Intermountain Gas. These representatives will be wearing badges for identification purposes with the logos shown below
    What is involved in exchanging the ERT?
    The subcontractors will go directly to your gas meter to do this simple hardware exchange. Installation is free and should take less than 15 minutes without any interruption to your gas service. Please help the subcontractor gain safe and easy access to your gas meter by making sure all debris is clear around the meter. We need at least two feet of clearance around the meter to provide visibility and access for routine work and in case of an emergency.
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